Payment for Services
For your convenience, we offer several options for paying for website development services:
- Full payment: payment of 100% of the cost of services by bank card online or by bank transfer using the Contractor’s details.
- Payment in parts: 50% of the total cost of the services is paid as a prepayment before the actual commencement of work, and the remaining 50% is paid by the Customer after completion of the entire website development and presentation of the work performed (the finished result), but before the actual handover of the website.
- Purchase in Parts: convenient payment in equal instalments from monobank | Universal Bank.
Purchase in Parts by monobank | Universal Bank
Service provider: JSC UNIVERSAL BANK, NBU licence No. 92 dated 20 January 1994, State Register of Banks No. 226.
Product features:
- minimum instalment amount: UAH 1;
- maximum instalment amount: UAH 400,000;
- real annual interest rate: 0.000001%;
- available term, payments: 3–25;
- repayment procedure: monthly payments in equal instalments;
- the first payment is made at the time of purchase;
- information on the material characteristics of the product and warnings is available on the product website chast.monobank.ua.
Refund Terms
As a general rule, funds paid by the Customer for work performed are non-refundable. However, we have provided for exceptional cases in which a refund is possible:
- Cancellation before work begins: The Customer is entitled to a refund if the Customer has notified the cancellation of the order in writing before the Contractor actually commences the work.
- Website not functioning: a refund is possible in the event of complete inoperability of the website arising solely as a result of the Contractor’s actions. Such a refund is made by agreement between the Parties and only if the Customer simultaneously fulfils all of the following conditions:
- the Customer has paid the full cost of the services under the agreement;
- the Customer has given the Contractor prior written notice of the website’s inoperability;
- the Customer has provided the Contractor with all necessary access to the website, control panel, hosting and other related services to diagnose the problem;
- the Customer has given the Contractor a period of 1 (one) calendar month from receipt of the notice and of all access to eliminate the identified faults.
If, after the 1-month correction period has expired, the website continues not to function solely through the fault of the Contractor, the Parties shall resolve the matter of a refund through negotiations.